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Investor Pointe

Privacy Policy

1. About this notice

Investor Pointe is committed to protecting your personal data and respecting your privacy rights. This notice explains what personal data we collect about you, how and why we use it, who we share it with, how long we keep it, and the rights and choices available to you.

Where we say “we”, “our” or “us”, we mean Investor Pointe (UK) Limited. Where we say “you”, we mean any individual whose personal data we hold, including visitors to our website, users of our platforms, and past, present or prospective investors.

This notice continues to apply even after your relationship with us ends.

 

2. Who we are

Investor Pointe is registered in England and Wales under company number 11706620. We are the data controller of any information provided to us via our websites or social media pages. We are registered with the Information Commissioners Office in the UK with reference number ZA793320.

If you have any concerns or questions about our privacy policy, or how we use your personal data, please contact us.

 

3. Who this notice applies to

This is a single notice covering everyone whose data we handle. The sections that apply to you depend on how you interact with us:

  • Website visitors and platform users — anyone who visits our website or uses our software products.
  • Investors — past, present and prospective investors in funds, partnerships or investment opportunities offered or sponsored by us (our “Products”).
  • Connected individuals — where you deal with us in a business capacity, this notice also covers individuals connected to your business, for example directors, officers, employees, partners, beneficial owners, trustees, authorised signatories, agents or representatives. Please make sure any such individuals are made aware of this notice before their data is provided to us.

Separate privacy notices may apply in specific circumstances, for example if you are a tenant in a property held through one of our Products, or an employee or officer of a business we have invested in.

 

4. Information we collect

Typically, we require you to provide us with professional contact information such as name, role, business address, phone number, and email address.

Data that may be captured about you could include, but is not limited to the following:

  • Name
  • Email
  • Telephone Numbers
  • Password
  • Feedback and Survey Responses
  • Usage data (how you engage with our website, products and services)
  • Marketing & Communication Preferences

We may also record technical information about the device/provider details used to access our sites, including your IP address, location, and operating system details. Further details regarding online tracking of your use of our sites can be found in our Cookie Policy.

 

5. How we collect your personal data

  • Direct interactions. You may give us your identity and contact information by filling in forms or by corresponding with us, by phone, email or otherwise.
    This includes personal data you provide when you:

    • apply for our products or services;

    • subscribe to our service or publications;

    • request marketing to be sent to you;

    • enter a competition, promotion or survey; or

    • give us some feedback.

  • Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details.

  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources as set out below:

  • Technical Data from the following parties: analytics providers such as Google based outside the EU.

6. How and why we use your personal data

We only use your personal data where the law allows us to. The lawful bases we rely on are:

  • Contract — where we need to perform a contract with you, or take steps at your request before entering into one.
  • Legal obligation — where we need to comply with a legal or regulatory obligation.
  • Legitimate interests — where it is necessary for our legitimate interests (or those of a third party) and your interests and rights do not override those interests.
  • Vital interests — where we need to protect your interests or those of another person.
  • Public interest / legal claims — where it is needed in the public interest or to establish, exercise or defend legal claims (for example complying with a court order or regulatory direction).
  • Consent — where you have given us consent, for example for certain marketing. You can withdraw consent at any time.

How we use website and product information

  • To register and manage you as a customer or user, and to administer and secure our website and products (contract; legitimate interests).
  • To respond to your queries, requests and support tickets, and to notify you of changes to our services or this notice (contract; legitimate interests).
  • To deliver relevant content, measure and improve our website, products, marketing and customer experience, and to create anonymised, aggregated datasets for analysis and research (legitimate interests).
  • To send you marketing and recommendations about goods or services that may interest you, where you have consented or we are otherwise permitted to do so (consent; legitimate interests). You can opt out at any time — see “Your rights and choices” below.

How we use information about employees, officers and contractors

  • To pay you and administer benefits and the contract we have with you (contract).
  • To deduct tax and social-security contributions (legal obligation).
  • To determine and manage the terms of your engagement and keep you informed about the business (legitimate interests; legal obligation).

7. Cookies and similar technologies

We use cookies and similar technologies to distinguish you from other users, remember your preferences, improve your experience and analyse how our website and products are used. We may also collect technical information such as your IP address, device and browser details for system administration and analytics. Full details of the cookies we use, and how to manage them, are set out in our Cookie Policy.

 

8. Who we share your personal data with

We share personal data only where it is lawful to do so, for example to perform our contract with you or your instructions, to meet a legal or regulatory duty, where we have a legitimate business reason, or where you have given consent. We may share your data with:

  • Service providers and processors who support our business - including IT, hosting and security providers, and software platforms we use to run our services (for example customer-support, marketing and product-onboarding tools). These parties act on our instructions and are subject to confidentiality obligations.
  • Acquirers or counterparties in connection with an actual or potential restructuring, merger, acquisition or transfer of our business or assets, in which case the new owners may use your data as set out in this notice.
  • Anyone else you have instructed or consented to us sharing your data with.

We may share aggregated, anonymised or de-personalised data with third parties for analytics, marketing and research. Where we do, no individual is identifiable from that data. Our website may also link to third-party sites that have their own privacy notices; please review those before providing your details.

 

9. How long we keep your personal data

We keep personal data only for as long as necessary for the purposes we collected it for, and to meet legal, regulatory, accounting or reporting requirements.

 

10. How we protect your personal data

We use a range of technical and organisational measures, including encryption and access controls, to protect your personal data from accidental loss and unauthorised access, use, alteration or disclosure. We limit access to those who have a business need to know, and they are subject to a duty of confidentiality. We also have procedures to deal with any suspected data breach and will notify you and any applicable regulator where we are legally required to do so.

 

11. Your rights and choices

Depending on your circumstances and the law that applies, you have the following rights in relation to your personal data:

  • Access — to ask whether we hold your personal data and to obtain a copy of it and information about how we process it.
  • Rectification — to ask us to correct or complete inaccurate or incomplete data.
  • Erasure — to ask us to delete your data in certain circumstances (we may need to retain it where the law allows or requires).
  • Restriction — to ask us to limit how we use your data in certain circumstances.
  • Objection — to object to our processing of your data, including for direct marketing.
  • Portability — to receive certain data you provided to us in a portable format, or have it transferred to another organisation.
  • Withdraw consent — to withdraw consent at any time where we rely on it (this does not affect processing carried out before withdrawal).
  • Automated decisions — to request human intervention in relation to decisions made by solely automated means that have a legal or similarly significant effect on you.

To exercise any of these rights, please contact us using the details below. To withdraw consent for marketing, you can also use the “unsubscribe” link at the bottom of our emails.

 

12. Complaints

We would always ask you to raise any concern with us first so we can try to resolve it. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at https://ico.org.uk or on 0303 123 1113.

 

13. Changes to this notice

We may update this notice from time to time. Any changes will be posted on this page, and where appropriate we will notify you. Please review it periodically. This notice was last updated June 2026.

 

14. Contact us

If you have any questions about this notice or how we handle your personal data, or you would like to exercise your rights, please contact our Data Protection Officer:

Data Protection Officer: Tom Hamilton
Email: tom.hamilton@biteinvestments.com

Postal Address:
Suite 05W106, WeWork
123 Buckingham Palace Rd
London
SW1W 9SH
United Kingdom

For general enquiries, you can contact us here.